Position Available: Digital Asset Manager
Desired Start Date: February 3, 2025
Submission Application Deadline: January 24, 2025
To Apply
Please complete the Form below and attach a cover letter describing why you are interested in and qualified for the position, your resume, and three references before January 24, 2025, at 11:59 PM Pacific Time for full consideration (open until filled). You are invited to describe any pertinent experience, including professional and personal, relevant to this position in your cover letter.
If you have any questions please contact margo@stacksteam.com
Click Here to Apply
Use the link below to submit your information to our team. We will be in touch shortly!
Summary of Position
Title: Digital Asset Manager
Supervised By: DAM Director
Supervises: Non-supervisory role
Status: Full Time, 40hr/week, FLSA Exempt, Salaried
Compensation: Salary range negotiable, between $62,000-$75,000, Annual salary commensurate with candidate's qualifications and related experience.
Location: Fully Remote
(Must be located in: TN, VA, MA, PA)
Benefits: 100% employer-paid health insurance; 4% employer 401K match; 3 weeks paid vacation, 10 paid holidays; home office stipend; opportunities for professional development.
Job Responsibilities
A successful DAM Manager at Stacks cares deeply about helping clients build, maintain, and grow their digital asset management programs. DAM Managers balance both the high-level strategic requirements of our clients as well as the in-the-trenches administrative work required to keep programs running smoothly from day to day.
DAM Manager’s love having their hands in a lot of different projects and tasks at once. They enjoy doing everything from leading workshops with clients to enriching thousands of digital assets.
Primary Responsibilities:
- Lead and manage client relationships, acting as the primary point of contact.
- Drive client engagements, ensuring the successful implementation and ongoing development of DAM programs.
- Identify opportunities to upsell additional services.
- Facilitate regular client calls, steering discussions with ease and maintaining high levels of communication and professionalism.
- Collaborate with external and partner teams to ensure the smooth execution of client projects, from strategy to implementation.
- Analyze client needs and provide strategic recommendations for optimizing their digital asset management processes.
- Maintain an understanding of the DAM industry to ensure the application of best practices and the ability to suggest relevant enhancements.
- Lead client workshops
- Design and implement workflows to support asset creation, management, and distribution
- Organize, enrich, and ingest digital assets using different tools across various DAM systems
- Develop, maintain, and grow relationships with key client stakeholders
- Develop DAM best practices and governance guidelines to ensure the security, accuracy, and accessibility of digital assets
- Attend Zoom meetings with cameras turned on as much as possible
Qualifications:
- Highly organized with persistent attention to detail
- Exceptional communication and presentation skills, with the ability to lead client meetings confidently and effectively.
- Ability to identify client needs and suggest tailored solutions, including upsell opportunities.
- Strong interpersonal skills; you thrive in client-facing roles and enjoy building and maintaining relationships.
- Detail-oriented, organized, and capable of managing multiple client engagements simultaneously.
- A "people-pleaser" mindset with a passion for exceeding client expectations and delivering top-notch service.
- Experience with creative digital assets (Photos, videos, design files, audio files, etc)
- 2+ years of working experience in the DAM industry; leading and/or executing strategic and tactical DAM-related projects
- Experience being part of a team, working cross-departmentally and engaging directly with clients on projects.
- Motivated self-starter who can work independently
- Ability to thrive and work effectively as part of a small team in a fast-paced and rapidly growing program
- Must be able to meet deadlines
Qualities:
- Detail-oriented. You sweat the small things and strive for 100% accuracy in the work you do.
- Problem solver. You see a problem and find a solution.
- Juggler. You can balance different clients/tasks/systems at once and thrive on new challenges.
- Client-focused. You love working with people of all backgrounds. You are comfortable and confident leading meetings and providing strategic recommendations.
- Alignment with and commitment to Stacks’ core values, outlined above
- Ability to graciously give, receive, and integrate feedback regularly
About Stacks
Our Mission: Make Digital Asset Management (DAM) Easy.
Stacks was founded in 2018 by a team of photographers and creative operations professionals who were united by a common goal: to make digital asset management easier and more accessible.
Since then, we have combined our experience in creative operations with direct DAM experience to develop a unique set of comprehensive, people-first methodologies and services. Stacks has facilitated the successful completion of over 80 unique DAM initiatives, developed dozens of multi-year DAM relationships, and managed millions of creative assets.
Our Core Values:
- Say, Do: If we say it, we do it. If we can’t, we ask for help.
- Give a DAM: We listen to our clients and we lead them to success. We are proactive and forward-thinking. We solve problems, not make them.
- Be Candid: We are comfortable bringing our whole selves to work. We are unafraid to give clients and colleagues our honest assessment
- People First: We show compassion for the people we work with (internally and externally)
Work Environment:
We offer a fully remote workplace environment with a casual dress code and a focus on having fun as we grow together. We are a small, fast-growing team with opportunities for advancement and leadership around every corner. Employees currently work from home but, depending on location and position status, in-person working sessions are held regularly and an annual working retreat is held for all staff. We are committed to ensuring employees have all the tools they need to perform their job duties remotely.
